Deleting your account

Where it is

1. Open Vurna and tap the profile icon at the top right of Today.
2. Privacy.
3. At the bottom, under Ending: Delete your account.
4. It shows you what goes and what stays, then asks you to type your Kitchen № back before Delete my account ends it. There's no cooling-off period and no hold on the account.

Without the app

You don't need the app installed. On any browser:

1. Go to vurna.app/account and sign in the same way you sign in to the app — Apple, Google, or email and password.
2. Under Your data, and leaving, choose Delete… beside Delete account.
3. It shows you what goes, then asks you to type your Kitchen № back. Delete forever ends it. It's the same deletion as in the app.

If you can't sign in at all, write to support@vurna.app from the email address on the account and say you want it deleted. We'll confirm it's you, then delete it for you.

What gets deleted

Deletion removes your active Vurna account and its associated product records, including your recipes, household details and allergies, plans, lists, pantry data and conversations. It also attempts to remove the account’s uploaded files before closing the account. If Vurna cannot remove those files, it does not report the account as deleted and support can help resolve the failure. Shared copies already given to other kitchens remain as described below. The retired Kitchen № record, provider-held records and backups are not covered by that completion result.

Your Kitchen № goes with it, for good

A Kitchen № is an address other people wrote down. When your account goes, the number is retired and never given to anybody else — otherwise a stranger could inherit it and start receiving recipes meant for you.

What your friends see

Friendships aren't deleted from their side — that would silently rewrite somebody else's kitchen. Instead you appear to them as Deleted account, and any recipes you'd shared stay in the book of whoever you shared them with. They were given away; they aren't yours to take back.

Take a copy first, if you want one

Privacy → Download your data writes a copy onto the phone you are holding: every recipe as a readable file, every photograph at full size, and the complete record beside them. Nothing is emailed. There is no link to wait for and nothing that expires — the copy is simply yours, on the device. Do that before you delete; once the active Vurna account is gone, the app can no longer create an export from it.

If you're paying for Premium

Deleting the account does not by itself stop every subscription or prove that billing-provider records were erased. If the App Store or Google Play bills you, cancel in that store before deleting. If Paddle bills your web subscription, Vurna requests immediate cancellation during account deletion, but a provider failure may require support follow-up. Check the billing provider’s confirmation. Profile → Manage subscription opens the route for the provider recorded on your account.